State Farm® Insurance Agent Alex Thigpin
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kelly Andrews
August 7, 2026
"Fuller was very knowledgeable.and very nice he did a great job 😊"
"Kelly, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Alex Thigpin and Team "
Cameron Brigman
August 6, 2026
"Good conversation and the guy saved me a tremendous amount of money. Extremely professional and helpful, highly recommend."
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Cody Shore
August 5, 2026
"This was my first time getting insurance on my own and Fuller was a big help every step of the way!! Great agent to talk to, very patient, and overall made my experience getting insurance a lot less stressful."
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Vince Allen
August 2, 2026
"I dealt with Mrs Erica and she was amazing ! She helped me get everything I wanted on my policy . Had the pleasure to speak to Alex very nice guy . Welcomed my family to theirs and made us feel welcomed . I highly suggest going to see Mr Alex or Mrs Erica wort the call . Thanks yall for everything"
"Vince, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Anthony Roman
July 23, 2026
"Fuller was very knowledgeable and did a great job on my insurance thanks"
"Thank you so much for the 5 stars, Anthony! We truly appreciate your feedback and are always happy to help whenever you need us. "
William Pettis
July 15, 2026
"Ask for Fuller when I say he went all the way … he didn’t stop til he got my family the best deal …… if I could do it alll again I’ll still choose Fuller thanks fuller for helping me and my family ‼️"
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Kathleen Flock
July 14, 2026
"I receive an absolutely unreasonable amount of junk mail from Alex Thigpin. It’s extremely wasteful."
John Tatum
July 13, 2026
"Great ppl to work with!"
"John, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alex Thigpin’s Team!"
Hanna Allred
July 6, 2026
"Switched over from Geico. Ericka made it very easy to make the swap. Politely answered all of my questions and was very helpful with starting my new policy. It was easy and efficient. 10/10 would recommend 😊"
"Hanna, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Chi Tarot
July 2, 2026
"Fuller was awesome! He was very informative, patient, honest, and professional. Not to mention saved me over $300 in my monthly premiums. I switched insurance companies immediately! Thank You :)"
"Chi, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alex Thigpin’s Team—we are always here to help!"
Michael O
June 30, 2026
"Nice guy. He helped me save some money. 10/10 would recommend"
"Michael, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alex Thigpin’s Team!"
Zack Weldon
June 30, 2026
"Fuller was great! Good working with him and really patient in answering questions."
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Alex Thigpin’s Team here in Byron . "
Ned Dominick
June 29, 2026
"Whitney is the Bomb! Give her a raise!"
"Ned, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Alex Thigpin’s Team is just a call or email away!"
Dane Woodard
June 22, 2026
"Whitney and everyone at this office are extremely helpful and knowledgeable. I highly recommend them."
"Dane, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Alex Thigpin’s Team is just a call or email away!"
Jade Marie
June 16, 2026
"I recommend talking with Austin. He is super helpful and will walk you through every step."
"Jade, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alex Thigpin’s Team!"
Matt Usry
June 10, 2026
"Fuller was able to save me over $200 a month! Very easy process and great communication!"
"Thank you so much for the 5-stars, Matt! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Alex Thigpin’s Team anytime."
Jordan McLeod
June 6, 2026
"Austin was very friendly and helpful! Highly recommend this State Farm office!"
"Jordan, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Alex Thigpin’s Team here in our Byron office. "
Dana
June 5, 2026
"I have been a customer with this agency for a couple of years and, until recently, I consistently received excellent service. Unfortunately, my recent experiences have been disappointing due to communication issues and difficulty reaching my agent, Austin.
Today, I called at 12:13 p.m. and spoke with Whitney, who informed me that Austin was assisting another customer and would return my call. By 4:45 p.m., I still had not received a callback. I then attempted to contact the office multiple times through the main number but was repeatedly directed to voicemail.
After calling a secondary office number, Patrick answered immediately and initially advised that Austin was available. However, after placing me on hold, he returned and stated Austin was on another call. I agreed to continue holding, but the call was ultimately transferred without an answer. I called back twice afterward and again received no response. While writing this review, I received a callback from the office, but the call was disconnected immediately.
I typically do not leave negative reviews, especially because my prior experiences with this agency had been positive. However, I encountered similar communication issues last month while updating my vehicle information and chose not to mention it at the time. I hope this feedback helps improve responsiveness and customer communication moving forward."
Liana Baldwin
June 2, 2026
"Thanks to Matt he helped me save on my new insurance plan the process was quick and easy. Matt was also very friendly and attentive I really appreciate him for all his help."
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Alex Thigpin’s Team. "
Sierra Lempinen
June 1, 2026
"Great service! Great price."
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Shawn Stewart
May 26, 2026
"Very professional and quick and the price was great."
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Chris Hedgepeth
May 22, 2026
"These people have been nothing but amazing to me. I appreciate the personal service they give."
"Thank you so much for the 5-stars, Chris! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Alex Thigpin’s Team anytime."
TJ Hamilton
May 21, 2026
"Great communication, helped me alot with my insurance and getting the right plan thats fits my budget."
"Thanks so much for the fantastic rating, TJ! We are so glad you had a positive experience with us here on State Farm Agent Alex Thigpin’s Team. If there is anything we can do for you in the future, just give us a shout! "
Brandy Cook
May 21, 2026
"Whitney was so very helpful in answering every question I had!!"
"Brandy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alex Thigpin’s Team—we are always here to help!"
Jermaine P
May 8, 2026
"Got a policy with Fuller....very easy and pain-free transaction. Same day set up"
"Jermaine, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alex Thigpin’s Team—we are always here to help!"