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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Yasmond Matthews

July 19, 2024

5  out of  5 rating by Yasmond Matthews
"My agent was amazing and helped me to understand everything that I needed to know about my policy."
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Terry Sauerhoefer

July 19, 2024

5  out of  5 rating by Terry Sauerhoefer
"I have been with State Farm Ins. for years, and idc how upset or pleasant I am, agent, Alex Thigpen in Byron Ga, has an incredible staff. Trust me, I have put their patience to the test quite a few times. Katrina had the misfortune of listening to me yack today. She has very soothing, sweet voice. Each time I call, she does her best to make sure I'm getting every discount they offer. Every now and then, I'll shop around for a better rate. ( pssstt don't tell her. ) Hand to God, I can't get a rate as low as what I have now. The majority of the insurance company gave me a quote on just my car, and it is ALWAYS more than my home ins and car combined! They offer a program that helps you become a better driver, and save money, Drive Safe. I realize many of you feel like "big brother is watching you" but this little gadget has made.me MORE conscious of how I drive! Anddddddd, I save an average of $140 to $160 for a 6 month period. When my mother drives my car, ( she has a bit of a lead foot upon take off ) I make sure she knows I have Drive Safe watching her.; not that is matters to old led foot. Between Katrina and Drive Safe, you can't go wrong. Call that little sweetie today and see if she can help you save money and become a better driver!"
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Jalen Gardner (BroBuck)

July 18, 2024

5  out of  5 rating by Jalen Gardner (BroBuck)
"I have been very pleased with the help I’ve received at State Farm! Blake and Katrina always do a great job of answering my questions and making sure I’m making an informed decision! I would highly recommend working with them!"
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Tami Lewis

July 18, 2024

5  out of  5 rating by Tami Lewis
"Austin was amazing and took the time to explain all coverages to ensure I understood what I'd be paying for. Very responsive and didn't make me feel like I was just another customer, I'd highly recommend him for your insurance needs."
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Alexander Martin

July 17, 2024

5  out of  5 rating by Alexander Martin
"Matt was extremely helpful and knowledgeable in explaining my life insurance policy and supplemental health plan. He kindly answered every question I had and walked me through the entire process. I would recommend him to anyone! ⭐️⭐️⭐️⭐️⭐️"
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Cecilia Land

July 12, 2024

5  out of  5 rating by Cecilia Land
"I am thrilled to be a client with Alex Thigpin's State Farm Agency. Having known several members of his family and extended family through the years, I knew he was the agent for me when he opened his agency. I have had the best support imaginable from everyone at the agency! They are knowledgeable, professional, kind, and caring people. I highly recommend Alex Thigpin's State Farm Agency!"
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Jacqueline Hughes

July 7, 2024

5  out of  5 rating by Jacqueline Hughes
"Austin, that works at the Thigpin office was awesome to work with. He was quick, attentive, and catered to my needs. I am only available for email communication due to work and life. He said no problem. I sent over my current insurance binder, asked for apples to apples, and I was given just that for less! Happy new customer!"
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SheRa Simone

July 1, 2024

5  out of  5 rating by SheRa Simone
"I totally recommend this business! They were knowledgeable, courteous and professional! Plus they saved me alot of money :) ask for Fuller!"
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Caroline Carlton

June 26, 2024

5  out of  5 rating by Caroline Carlton
"Spoke with Matt Davis and he was so so helpful! He spent over an hour with me talking different options and helping me get the coverage I need. He was thorough, professional, and patient. 10/10 recommend."
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JAKE KOCHER

June 21, 2024

5  out of  5 rating by JAKE KOCHER
"Had a wonderful experience switching insurances thanks to Fuller!"
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Janet Lewis

June 13, 2024

5  out of  5 rating by Janet Lewis
"Great company been with them for years they understand me and I understand them . Great team Elizabeth and the team keep up the great work."
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Theresa Banks

June 11, 2024

5  out of  5 rating by Theresa Banks
"Thank you Matt Davis for your excellent service. You are most helpful and cooperative. You were very courteous, friendly and answered all of my questions. I enjoyed talking with you! definitely will be recommending you to friends and family."
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Deondre Finney

June 10, 2024

5  out of  5 rating by Deondre Finney
"Very sweet and kind and always get what I need done to my policy thank you so much 😊"
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Kenneth Brown

June 7, 2024

5  out of  5 rating by Kenneth Brown
"Awesome customer service"
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Libby Lambert

June 5, 2024

5  out of  5 rating by Libby Lambert
"Scarping my car door on a gas station pole was stressful but that is where the stress ended. They took care of everything so efficiently. They even had the rental delivered to me at the repair shop, and the repair shop they recommended kept me updated on my car’s progress the entire time. Awesome experience in a rough situation. Thank you!"
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Brittany Welch

June 5, 2024

5  out of  5 rating by Brittany Welch
"I've worked with Austin on getting insurance for my cars, house, and boat. He has been a great agent to work with, and to help me find great deals that other insurance companies didn't offer!"
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William Korink

April 26, 2024

5  out of  5 rating by William Korink
"Fuller& allvthe staff are very helpful"
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Keyiera Ezell

April 26, 2024

5  out of  5 rating by Keyiera Ezell
"Matt was awesome and was able to get me a lower rate and more coverage for my home and vehicles. I would definitely recommend them to anyone!"
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Brooke Sanders

April 24, 2024

5  out of  5 rating by Brooke Sanders
"Matt was great! He was very patient with me while I asked several questions about various policies and made it easy to understand so that I could make the right decision on which ones worked best for me. A+ customer service"
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Tracey Floyd

April 24, 2024

5  out of  5 rating by Tracey Floyd
"I always have a great experience dealing with Alex Thigpen State Farm, his staff is highly Knowledgeable in every aspect of insurance. I would highly recommend his office and State Farm."
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Summer Sledge

April 24, 2024

5  out of  5 rating by Summer Sledge
"Katrina was amazing and very nice with helping me get my car insurance set up!"
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Lewis Frey

April 15, 2024

5  out of  5 rating by Lewis Frey
"I have been getting my insurance from Alex Thigpin agency here in Byron ever since we moved here 4 1/2 years ago. (I have been with State Farm for well over 50 years.) I wouldn’t go anywhere else. They have a nice blend of friendliness and professionalism. I just got off the phone with Katrina who is an agent there. At her advice, we made some updates to my policy which is saving money. She couldn’t have been nicer and she knows what she is talking about and explains it very well. I am 100% happy."
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Abrielle Proper

April 8, 2024

5  out of  5 rating by Abrielle Proper
"Fuller helped me understand so much since this was my first time getting my own insurance and was so personable! Highly recommend state farm but especially Fuller!"
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Kristin Quick

April 4, 2024

5  out of  5 rating by Kristin Quick
"If you need car insurance, call Matt Davis!"
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Alexus

March 30, 2024

5  out of  5 rating by Alexus
"Big ups to Austin! I wanted to thank him so much for this opportunity on being apart of State Farm Insurance! I went from paying $400.00/month to $292.95/month for not just 1 policy, but 3! I highly recommend Austin he's the freaking best!"