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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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deasia brown

April 2, 2026

5  out of  5
rating by deasia brown
"i’m freshly 18 and just purchased my own vehicle i was forward to austin who was amazing with helping me out, he was so helpful and very efficient with everything. so thankful for him!!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Alex Thigpin’s Team. "
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jan newman

March 25, 2026

5  out of  5
rating by jan newman
"Always helpful and on time when you need them. Very competitive rates and couldn't ask for nicer staff."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Alex Thigpin’s Team. "
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Joel Harbin

March 19, 2026

5  out of  5
rating by Joel Harbin
"Wonderful experience today insuring my new truck! Great service and awesome staff!"
We responded:
"Thank you for your kind review of State Farm Agent Alex Thigpin’s Team. We appreciate it!"
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Racheal

March 19, 2026

5  out of  5
rating by Racheal
"Absolutely love State Farm! Very easy to deal with when adding a new vehicle. Would definitely recommend to anyone looking for insurance"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Meetia Richardson

March 13, 2026

5  out of  5
rating by Meetia Richardson
"Nowadays with most companies it's hard to get a person on the phone for general questions or a quote and if the stars do align and you get a person it's never the same one. But that isnt the case with State Farm...I have an agent and I spoke to him two days in a row. The second time because he remembered I needed something that even I had forgotten. Fuller is personable, knowledgeable, considerate and patient. I don't just have insurance I have an agent I can call for help. Do yourself a favor and call Fuller"
We responded:
"Thank you for taking the time to leave such a great review, Meetia. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Brandon Richard

March 7, 2026

5  out of  5
rating by Brandon Richard
"I had a great experience getting my auto insurance through Austin, would recommend talking with him and getting your insurance through him everytime!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Alex Thigpin’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Ericka

March 3, 2026

5  out of  5
rating by Ericka
"Awesome Service! Thanks so much for your help!"
We responded:
"Thank you so much for the 5-stars, Ericka! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Jason Do

March 2, 2026

5  out of  5
rating by Jason Do
"Great customer service!"
We responded:
"Jason, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Alex Thigpin’s Team is just a call or email away!"
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Sherri

February 23, 2026

5  out of  5
rating by Sherri
"Alex Thigpin and Whitney Blackburn are fabulous! I have done business with Whitney on many occasions - she is very personable, professional and warm. I love State Farm!"
We responded:
"Sherri, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Alex Thigpin’s Team is just a call or email away!"
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Annette Barfield

February 23, 2026

5  out of  5
rating by Annette Barfield
"Called to for information and Whitney explained questions simply, I am very impressed"
We responded:
"Thank you for the fantastic review, Annette! We are always here to help with your insurance needs here in Byron . "
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Billy Goodman

February 18, 2026

5  out of  5
rating by Billy Goodman
"These folks are the easiest to work with. I dealt with Fuller and we handled everything over the phone. Highly recommend for your insurance needs."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Alex Thigpin’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Byron ."
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Kevondria Bonds

February 17, 2026

5  out of  5
rating by Kevondria Bonds
"Mr. Austin is the absolute BEST‼️ He went over and beyond to help insure me within my budget. I really appreciated the time he spent answering my questions."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Alex Thigpin’s Team here in Byron . "
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Evan Strawhorn

February 17, 2026

5  out of  5
rating by Evan Strawhorn
"Austin was very helpful and explained everything clearly. Any questions had were answered and then some , the process was very easy and straight forward. i’d recommend them to anyone!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Myosha Crawford

February 13, 2026

5  out of  5
rating by Myosha Crawford
"Great customer service!"
We responded:
"Thank you so much for the 5-stars, Myosha! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Larry

February 9, 2026

5  out of  5
rating by Larry
"Super nice and very knowledgeable about my policy."
We responded:
"Thank you for the fantastic review, Larry! We are always here to help with your insurance needs here in Byron . "
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Jean Fout

February 6, 2026

5  out of  5
rating by Jean Fout
"I had filled a quote out online for auto insurance. My current insurance company was going to.charge us $650 a month for full coverage on 1 of our vehicles and comp on the other.. granted they are very new vehicles.. but $650 a month is ridiculous.. especially with good driving records... and here comes Fuller to the rescue... Fuller called the next morning and discussed the quote that I had an interest in. We did take the new policy that he offered us.. Fuller ended up getting us more coverage on our vehicles and SAVED us $300 a month.. YOU are a miracle worker Fuller!!! Thank you so much!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Alex Thigpin’s Team. "
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Mae

February 6, 2026

5  out of  5
rating by Mae
"My experience was fantastic and easy. My rate was given to me pretty quickly as well!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Kiki _

January 29, 2026

5  out of  5
rating by Kiki _
"My agent, Whitney is very helpful and she’s always keeping me updated and helps me find better deals"
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Sarah McCurdy

January 29, 2026

5  out of  5
rating by Sarah McCurdy
"Will forever support and recommend Alex and his team. They are so personable and ensure all needs, concerns and questions are properly addressed and explained in the best way with complete transparency. Whitney has been my person for years and she has always supported us and always found the best solution and deals to help us out."
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Chad Evans

January 28, 2026

5  out of  5
rating by Chad Evans
"Amberlynn was fantastic in helping us with our homeowners and auto insurance! Thank you for all of your help!! 10/10 recommend!"
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Aidelyz Hopkins

January 28, 2026

5  out of  5
rating by Aidelyz Hopkins
"Austin is the best!"
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Jaylon Duncan

January 27, 2026

5  out of  5
rating by Jaylon Duncan
"Great experience!! Felt very welcome and very informed of the policy and details on the insurance."
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Tabatheia Head

January 16, 2026

5  out of  5
rating by Tabatheia Head
"Very professional and awesome service. Mr. Fuller is very knowledgeable and kind hearted 🫶🏼"
We responded:
"I am happy to hear Fuller provided a great experience to you! Thank you! "
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rowena tanner

January 15, 2026

5  out of  5
rating by rowena tanner
"My Representative was very knowledgeable and helpful."
We responded:
"Thank you for the feedback!"
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Lizzy Lewis

January 14, 2026

5  out of  5
rating by Lizzy Lewis
"Absolutely the best. Austin is a ROCK STAR. He helped my daughter get insurance on her car, but he actually was passed closing time, and he helped her all the way through. I had other agents on other teams tell me they wouldn't help me, and they held my policy. So im so greatful for Austin, and this team."
We responded:
"Austin does a great job for our Agency and we appreciate the review! Thank you!"