State Farm® Insurance Agent Alex Thigpin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Connor Jones
March 14, 2025
5
out of
5
rating by Connor Jones
"Matthew is very informed. Very helpful and timely and even helps remind me about paperwork. Couldn’t be more impressed."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Mary Carpenter
March 10, 2025
5
out of
5
rating by Mary Carpenter
"I have nothing but amazing things to say about our recent experience. Having been prior SF customer, I knew we’d be taken care of. And sure, enough we were. Matt was swift in delivering an apples-to-apples comparison for our home/auto, and also made other recommendations to assist in maximizing our coverage. A much better deal than what we were paying previously. Highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Antwan Mckenzie
March 7, 2025
5
out of
5
rating by Antwan Mckenzie
"Fuller was the best agent need more like him. Thanks State Farm..he really was my neighbor!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Timothy Boone
February 27, 2025
5
out of
5
rating by Timothy Boone
"Excellent customer service skills"
We responded:
"Thank you for the 5-star review! It was our pleasure assisting you with your insurance needs. "
TTB RESURFACING & MORE LLC
February 19, 2025
5
out of
5
rating by TTB RESURFACING & MORE LLC
"Matt did a great job assisting with everything and getting me a new policy highly recommend thank you again"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Lindsey McClellan
February 18, 2025
5
out of
5
rating by Lindsey McClellan
"I recently worked with Matt to set up my life insurance policy, and I couldn’t be happier with the experience. He took the time to explain all my options clearly, answered all my questions, and made the entire process smooth and stress-free. Matt is knowledgeable, professional, and genuinely cares about finding the right coverage for his clients. If you’re looking for someone trustworthy to help with life insurance, I highly recommend Matt!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Mandy Muchado
February 17, 2025
5
out of
5
rating by Mandy Muchado
"Fuller was great in helping me with my family’s life insurance needs. Explained my options in a way that helped me understand what I needed. Would not have gotten my family the right protection if he had not brought it up to me when he helped me with my auto and home insurance. Recommend him to anyone that wants to make sure your family is protected!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Tiffany Davidson
February 13, 2025
5
out of
5
rating by Tiffany Davidson
"Whitney has been amazing to work with as I added a new vehicle. She was able to secure the best rate for my budget. Being able to speak to someone as kind and knowledgeable as Whitney when you call is rare. And that's just one of the reasons I highly recommend State Farm, Alex Thigpin, especially Whitney!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Katrina Clement
February 11, 2025
5
out of
5
rating by Katrina Clement
"HIGHLY recommend! They were knowledgeable, very personable and thorough! They saved us HUNDREDS of dollars a month by switching and are very prompt in responding to questions!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Ashley Buffington
February 7, 2025
5
out of
5
rating by Ashley Buffington
"Fuller did an amazing job explaining my new policy home and auto with stated farm. He always answered all questions thoroughly even when I may have asked them multiple times throughout the conversation. Thanks so much Fuller and state farm I've always had hesitation and switching companies from the uncertainties of understanding and having the best policies that suit me. Fuller definitely went over and beyond and easing my hesitations. My experience is definitely by far five star again thanks so much"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Chris Bird
February 4, 2025
5
out of
5
rating by Chris Bird
"Fuller T. has been a very responsive and knowledgeable agent for me over the past several years. I would definitely recommend him to anyone looking for a reliable and transparent insurance partner."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jessy Stanley
January 17, 2025
5
out of
5
rating by Jessy Stanley
"I am very pleased with the experience that Ive had with them. Austin is by far the best insurance agent we’ve ever worked with. He is so helpful and understanding. Explains everything so well and helps you get the most suitable and affordable policy."
We responded:
"Thanks for your feedback on Austin! He is a great asset to our State Farm team so we will be sure to pass that along. We appreciate your business and look forward to assisting with your insurance needs. "
Rebekah Less
January 17, 2025
5
out of
5
rating by Rebekah Less
"Very quick and easy process getting quotes and making a determination for level of coverage."
We responded:
"I am glad to hear we made the insurance process quick and easy for you. If there is anything else we can help with, please let us know. "
Tabitha Barnes
December 20, 2024
5
out of
5
rating by Tabitha Barnes
"Matt was such a pleasure to work with, I always enjoyed our conversations also."
Courtney Archer
December 19, 2024
5
out of
5
rating by Courtney Archer
"Matt was incredible and helped to cut my monthly payment by almost $70! Thank you State Farm!"
Michelle Hernandez
December 17, 2024
5
out of
5
rating by Michelle Hernandez
"The agent is wonderful to work with. Very easy to talk to. They offer great advice"
Dario Carlos
November 26, 2024
5
out of
5
rating by Dario Carlos
"Austin has been a rockstar with handling our policies! Definitely gained our business. 10/10 would recommend"
We responded:
"Thank you for the awesome review! We’re thrilled to hear that Austin has been a rockstar in handling your insurance. We truly appreciate your recommendation and are so glad to have earned your business! If you ever need anything else, we’re here for you!"
Brittany Lyle
November 26, 2024
5
out of
5
rating by Brittany Lyle
"Always courteous and helpful!! Highly recommend!"
We responded:
"Thank you for the great review! We’re so happy to hear that you’ve had such positive experiences with our team. Your recommendation means a lot to us! If you need anything else, we’re always here to help!"
Johnny Dyal
November 20, 2024
5
out of
5
rating by Johnny Dyal
"Very polite and understanding my needs, thanks."
We responded:
"Thank you for your kind words! We’re glad to hear our team was able to understand and meet your needs. If there’s anything else we can assist you with, don’t hesitate to reach out!"
April Abney
November 4, 2024
5
out of
5
rating by April Abney
"Every time I need something, Austin Stone is there. I couldn’t imagine not having him to go to when I have insurance needs."
We responded:
"Thank you for the wonderful feedback! We’re so glad Austin has been there for you whenever you need him. His dedication to assisting with your insurance needs truly makes a difference. We appreciate your trust and look forward to continuing to serve you!"
James Foskey
November 1, 2024
5
out of
5
rating by James Foskey
"Nice customer service and very respectful"
We responded:
"Thank you for your kind words! We’re so glad to hear you had a positive experience with our team. Providing respectful and helpful service is always our goal. We look forward to assisting you again in the future!"
Loretta Trawick
October 29, 2024
5
out of
5
rating by Loretta Trawick
"Matt was courteous and very helpful. Worked extensively to get my policies approved. Will recommend him to other family and friends for sure."
We responded:
"Thank you for sharing your experience! Matt’s dedication and hard work truly make a difference, and we’re thrilled to hear he provided such great service. Your recommendation means so much to us, and we’re here whenever you, your family, or friends need assistance!"
Damien Morris
October 17, 2024
5
out of
5
rating by Damien Morris
"Alex and his team are very responsive and eager to help. I highly recommend them for your insurance needs."
We responded:
"Thank you for the kind words and recommendation! We’re so glad you had a great experience with the team. Providing responsive and helpful service is always our priority! If there’s anything else you need, we’re here to help."
Teresa Hodge
October 3, 2024
5
out of
5
rating by Teresa Hodge
"Matt is great"
We responded:
"Thank you for the compliment! We're glad to hear that Matt has made a great impression. He’s a valued member of our team, always ready to assist with any insurance needs. If there’s anything else we can do for you, don’t hesitate to reach out!"
Angela Walker
September 25, 2024
5
out of
5
rating by Angela Walker
"Katrina was extremely helpful with my policy rates. I am grateful for the professionalism she displayed. Thank you!"
We responded:
"Thank you for your kind words! We’re thrilled to hear that Katrina was able to provide the professionalism you deserve. Your satisfaction is our priority, and we’re grateful for the opportunity to serve you. If you need anything else, feel free to reach out—we’re always here to help!"