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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angela Walker

September 25, 2024

5  out of  5
rating by Angela Walker
"Katrina was extremely helpful with my policy rates. I am grateful for the professionalism she displayed. Thank you!"
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Zachary Burrell

September 21, 2024

5  out of  5
rating by Zachary Burrell
"Matt made the insurance process efficient and easy while finding great pricing and coverage. I would definitely recommend."
We responded:
"Thank you so much for your feedback! We're thrilled to hear that Matt made the insurance process efficient and straightforward while securing great pricing and coverage for you. We appreciate your recommendation and look forward to continuing to support your insurance needs!"
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Brianna Evans

September 13, 2024

5  out of  5
rating by Brianna Evans
"Fuller was super helpful with our home and auto insurance needs. We really appreciated the service he provided and look forward to working with him in the future."
We responded:
"Thank you for your kind words! We're glad to hear that Fuller was super helpful with your home and auto insurance needs. We truly appreciate your trust and look forward to continuing to assist you in the future!"
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Greg Pannell

September 12, 2024

5  out of  5
rating by Greg Pannell
"Fuller, is a great agent. Took time to explore options and get me great rates and coverage to protect my assets."
We responded:
"Thank you for your wonderful feedback! We're happy to hear that Fuller took the time to explore options and helped you find great rates and coverage to protect your assets. We're grateful for your trust and will continue to be here for any future insurance needs!"
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carol story

September 1, 2024

5  out of  5
rating by carol story
"State Farm has an Awesome Staff. They're always there to help with anything. Alex Thigpen 2 thumbs up!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our State Farm team. We're always here to help with anything you need, and your feedback means the world to us."
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Joanna Williams

August 13, 2024

5  out of  5
rating by Joanna Williams
"Awesome experience. Was able to save me alot of money! I was also able to bundle policies together that i had no idea I could even afford. Made it very simple and easy !"
We responded:
"Thank you for your awesome feedback! We're thrilled we could help you save money on your insurance in a way that’s both affordable and easy. Your satisfaction is our top priority, and we're here whenever you need us!"
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Tamara Valentin

August 13, 2024

5  out of  5
rating by Tamara Valentin
"Austin was very helpful in finding me the best quote! I was able to switch companies in minutes and save some money!"
We responded:
"Thank you for sharing your experience! We're glad Austin could help you find the best quote and make the switch quickly while saving you money. We appreciate your trust and are here if you need anything further!"
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D Magerkurth

August 7, 2024

5  out of  5
rating by D Magerkurth
"Katrina deserves more than 5 stars. Great Rep and a plus for any company. Intangible PR skills, you can’t teach that. You either have it or you don’t."
We responded:
"Thank you so much for your glowing review! We're thrilled to hear that Katrina's skills made such a positive impact. She's truly a valuable asset to our team, and we appreciate your kind words. If you need anything, we're here to assist!"
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Antonio Henderson

August 6, 2024

5  out of  5
rating by Antonio Henderson
"Great experience and will tell other about State Farm"
We responded:
"We really appreciate that, Antonio! Thank you for taking the time to leave us a review. We look forward to continuing to be your choice for insurance. "
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csrjr1023

July 31, 2024

5  out of  5
rating by csrjr1023
"Great experience anytime I call for changes"
We responded:
"Thank you for sharing your experience! We're glad to hear that every call for changes has been great. We're always here to help, and your satisfaction is our priority!"
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Edward Heeter

July 25, 2024

5  out of  5
rating by Edward Heeter
"They are the best very cheerful and helpful wish I knew all their names"
We responded:
"Thank you so much for your kind words! We're glad to hear our team has made a positive impression. We take pride in being cheerful and helpful, and your feedback means the world to us. If there's anything else we can do for you, don't hesitate to reach out!"
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Cathy Andrews

July 22, 2024

5  out of  5
rating by Cathy Andrews
"Associates here are very helpful."
We responded:
"Thank you for your kind words! We're thrilled to hear that our State Farm team was able to assist you effectively. Your satisfaction is our top priority!"
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Yasmond Matthews

July 19, 2024

5  out of  5
rating by Yasmond Matthews
"My agent was amazing and helped me to understand everything that I needed to know about my policy."
We responded:
"Thank you for your feedback! We're delighted to hear that we provided you with such a clear and helpful explanation of your policy. We're here to ensure you have all the information you need!"
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Terry Sauerhoefer

July 19, 2024

5  out of  5
rating by Terry Sauerhoefer
"I have been with State Farm Ins. for years, and idc how upset or pleasant I am, agent, Alex Thigpen in Byron Ga, has an incredible staff. Trust me, I have put their patience to the test quite a few times. Katrina had the misfortune of listening to me yack today. She has very soothing, sweet voice. Each time I call, she does her best to make sure I'm getting every discount they offer. Every now and then, I'll shop around for a better rate. ( pssstt don't tell her. ) Hand to God, I can't get a rate as low as what I have now. The majority of the insurance company gave me a quote on just my car, and it is ALWAYS more than my home ins and car combined! They offer a program that helps you become a better driver, and save money, Drive Safe. I realize many of you feel like "big brother is watching you" but this little gadget has made.me MORE conscious of how I drive! Anddddddd, I save an average of $140 to $160 for a 6 month period. When my mother drives my car, ( she has a bit of a lead foot upon take off ) I make sure she knows I have Drive Safe watching her.; not that is matters to old led foot. Between Katrina and Drive Safe, you can't go wrong. Call that little sweetie today and see if she can help you save money and become a better driver!"
We responded:
"Thank you for your heartfelt review! We're thrilled to hear about your positive experiences with our State Farm team, especially Katrina. It's wonderful to know she provides excellent service and helps you secure the best discounts. We're also glad to hear that our Drive Safe program has positively impacted your driving and savings. Your loyalty and feedback are greatly appreciated. We'll be sure to keep working hard to maintain your trust and satisfaction."
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Jalen Gardner (BroBuck)

July 18, 2024

5  out of  5
rating by Jalen Gardner (BroBuck)
"I have been very pleased with the help I’ve received at State Farm! Blake and Katrina always do a great job of answering my questions and making sure I’m making an informed decision! I would highly recommend working with them!"
We responded:
"Thank you for your kind words! We're delighted to hear that Blake and Katrina have been able to assist you so effectively. Your satisfaction is our priority, and we're glad to know you feel informed and supported. We appreciate your recommendation!"
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Tami Lewis

July 18, 2024

5  out of  5
rating by Tami Lewis
"Austin was amazing and took the time to explain all coverages to ensure I understood what I'd be paying for. Very responsive and didn't make me feel like I was just another customer, I'd highly recommend him for your insurance needs."
We responded:
"Thank you for sharing your experience! We're thrilled to hear that Austin provided exceptional service and took the time to ensure you understood your coverages. Your recommendation means a lot to us!"
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Alexander Martin

July 17, 2024

5  out of  5
rating by Alexander Martin
"Matt was extremely helpful and knowledgeable in explaining my life insurance policy and supplemental health plan. He kindly answered every question I had and walked me through the entire process. I would recommend him to anyone! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for your feedback! We're delighted to hear that Matt was able to assist you thoroughly and clearly. Your recommendation is greatly appreciated!"
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Cecilia Land

July 12, 2024

5  out of  5
rating by Cecilia Land
"I am thrilled to be a client with Alex Thigpin's State Farm Agency. Having known several members of his family and extended family through the years, I knew he was the agent for me when he opened his agency. I have had the best support imaginable from everyone at the agency! They are knowledgeable, professional, kind, and caring people. I highly recommend Alex Thigpin's State Farm Agency!"
We responded:
"Thank you for your recommendation! We're thrilled to hear that our knowledgeable, courteous, and professional team could save you money. We'll be sure to pass along your kind words to Fuller."
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Jacqueline Hughes

July 7, 2024

5  out of  5
rating by Jacqueline Hughes
"Austin, that works at the Thigpin office was awesome to work with. He was quick, attentive, and catered to my needs. I am only available for email communication due to work and life. He said no problem. I sent over my current insurance binder, asked for apples to apples, and I was given just that for less! Happy new customer!"
We responded:
"Thank you for sharing your experience! We're delighted to hear that Austin provided you with quick, attentive service and met your needs perfectly. Welcome to our State Farm family!"
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SheRa Simone

July 1, 2024

5  out of  5
rating by SheRa Simone
"I totally recommend this business! They were knowledgeable, courteous and professional! Plus they saved me alot of money :) ask for Fuller!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to have you as a customer and appreciate your kind words about our State Farm team. It's an honor to serve you and your family. Your recommendation means the world to us!"
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Caroline Carlton

June 26, 2024

5  out of  5
rating by Caroline Carlton
"Spoke with Matt Davis and he was so so helpful! He spent over an hour with me talking different options and helping me get the coverage I need. He was thorough, professional, and patient. 10/10 recommend."
We responded:
"Thank you for your review! We're delighted to hear that Matt provided such thorough, professional, and patient service. We appreciate your recommendation and are here to help with all your insurance needs."
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JAKE KOCHER

June 21, 2024

5  out of  5
rating by JAKE KOCHER
"Had a wonderful experience switching insurances thanks to Fuller!"
We responded:
"Thank you for sharing your experience! We're glad to hear that Fuller made your switch to our insurance seamless and enjoyable. Welcome to our State Farm family!"
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Janet Lewis

June 13, 2024

5  out of  5
rating by Janet Lewis
"Great company been with them for years they understand me and I understand them . Great team Elizabeth and the team keep up the great work."
We responded:
"Thank you for your loyalty and kind words! We're thrilled to hear that you've had a great experience with Elizabeth and our team. We'll continue working hard to meet your needs. Keep enjoying our service, and feel free to reach out anytime!"
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Theresa Banks

June 11, 2024

5  out of  5
rating by Theresa Banks
"Thank you Matt Davis for your excellent service. You are most helpful and cooperative. You were very courteous, friendly and answered all of my questions. I enjoyed talking with you! definitely will be recommending you to friends and family."
We responded:
"Thank you so much for your kind words! I'm delighted to hear that you had a positive experience and that I could assist you effectively. It was a pleasure talking with you, and I truly appreciate your recommendation to friends and family. If you need any further assistance, don't hesitate to reach out!"
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Deondre Finney

June 10, 2024

5  out of  5
rating by Deondre Finney
"Very sweet and kind and always get what I need done to my policy thank you so much 😊"
We responded:
"Thank you for your continued trust and support over the years! We're delighted to hear that you feel understood and valued by our team. We'll keep striving to provide the great service you deserve. Keep up the great work, everyone!"