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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tyrese McClendon

Tyrese McClendon

October 16, 2026

5  out of  5
rating by Tyrese McClendon
"Great and amazing in I mean absolutely amazing customer service I never been satisfied in years !! Great job fuller"
We responded:
"Tyrese, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Byron. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Alex Thigpin and Team "
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Traci Oxford

October 12, 2026

5  out of  5
rating by Traci Oxford
"Fuller Timmerman was excellent, courteous and kind. He answered all my questions and he listened very attentively and patience."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Byron insurance team. "
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Steven Kyles

October 7, 2026

5  out of  5
rating by Steven Kyles
"Had a great experience switching my insurance over from Geico who had been with for 13 years. Austin was very helpful and knowledgeable"
We responded:
"Wow, thank you for the 5-star review, Steven! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Susan

October 7, 2026

5  out of  5
rating by Susan
"Austin has been so fantastic throughout this whole process! He provided an excellent priced quote for insurance and went above and beyond to assist me in getting coverage through State Farm. He is professional and highly trained in his job. I am very thankful. Thank you Austin and State Farm!"
We responded:
"Hi Susan, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Alex Thigpin, Your State Farm Agent "
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Ellen Green

October 6, 2026

5  out of  5
rating by Ellen Green
"If you deal with insurance, deal with Whitney. She is the best! Knows her stuff, very knowledgeable, and very friendly! She deserves a big raise... office would not run without her. I have stayed with State Farm because of Whitney, that's how great she is. Thank you"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Carmen Adams

October 3, 2026

5  out of  5
rating by Carmen Adams
"The agent i spoke was very nice & friendly also he was very professional!!! I got a real great quote for auto & renters ins.!!!"
We responded:
"Carmen, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Michelle Rozier

September 29, 2026

5  out of  5
rating by Michelle Rozier
"Fuller was so helpful."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Byron to know you had such a great experience with us. "
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Ashley Piotrowski

September 24, 2026

5  out of  5
rating by Ashley Piotrowski
"Fuller is the greatest insurance person, he’s been so nice to me and has helped me so much and has helped me save!"
We responded:
"Thank you for the 5-star review, Ashley! We’re proud to serve the Byron community and truly appreciate your support. "
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Louis Gasser

September 24, 2026

5  out of  5
rating by Louis Gasser
"Representative Erica was very cooperative and did not just follow a script. Felt like I was talking to an actual human."
We responded:
"Thank you for the 5-star review of Alex Thigpin’s team - we really appreciate your kind words! "
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Flossie Ware

September 22, 2026

5  out of  5
rating by Flossie Ware
"I spoke with a young man name Fuller.
He was so very kind, thank you Fuller.
Thank you, State Farm!!"
We responded:
"Thank you so much for the 5 stars, Flossie! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Toria Bailey

September 22, 2026

5  out of  5
rating by Toria Bailey
"Amazing service and highlights all areas to assure amazing customer service and coverage, meets more than customer satisfaction and expectations! Thank you StateFarm!"
We responded:
"Toria, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Byron. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Alex Thigpin and Team "
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Meredith Evans

September 4, 2026

5  out of  5
rating by Meredith Evans
"Great customer service from fuller."
We responded:
"Meredith, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Jacqueline Hughes

August 31, 2026

5  out of  5
rating by Jacqueline Hughes
"Austin, that works at the Thigpin office was awesome to work with. He was quick, attentive, and catered to my needs. I am only available for email communication due to work and life. He said no problem. I sent over my current insurance binder, asked for apples to apples, and I was given just that for less! Happy new customer!

8-31-2026 Austin once again was amazing to work with!"
We responded:
"Thank you for sharing your experience! We're delighted to hear that Austin provided you with quick, attentive service and met your needs perfectly. Welcome to our State Farm family!"
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Sheila Turner

August 25, 2026

5  out of  5
rating by Sheila Turner
"Austin was fantastic to work with!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Alex Thigpin’s team. "
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Jen Hodges

August 21, 2026

5  out of  5
rating by Jen Hodges
"Ericka Taylor at the Byron office is super professional and helpful!"
We responded:
"Thank you so much for the 5-star rating, Jen! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Alex Thigpin "
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Amanda Couch

August 19, 2026

5  out of  5
rating by Amanda Couch
"Austin is very nice and he got me a really good price. He explained everything to me and was there when I had questions. Very good customer service ."
We responded:
"Thanks so much for the amazing review, Amanda! We really appreciate your support here in Byron. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Alana Akridge

Alana Akridge

August 19, 2026

5  out of  5
rating by Alana Akridge
"I love State Farm. Fuller is the best insurance agent I could have ever hoped for!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Glenn Goodman

August 18, 2026

5  out of  5
rating by Glenn Goodman
"Great people to work with!!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Artimus Joiner

August 17, 2026

5  out of  5
rating by Artimus Joiner
"Fuller was super helpful and friendly, made getting coverage a breeze."
We responded:
"Hi Artimus, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Byron.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Alex Thigpin "
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Kelly Andrews

August 7, 2026

5  out of  5
rating by Kelly Andrews
"Fuller was very knowledgeable.and very nice he did a great job 😊"
We responded:
"Kelly, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Alex Thigpin and Team "
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Cameron Brigman

August 6, 2026

5  out of  5
rating by Cameron Brigman
"Good conversation and the guy saved me a tremendous amount of money. Extremely professional and helpful, highly recommend."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Cody Shore

August 5, 2026

5  out of  5
rating by Cody Shore
"This was my first time getting insurance on my own and Fuller was a big help every step of the way!! Great agent to talk to, very patient, and overall made my experience getting insurance a lot less stressful."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Vince Allen

August 2, 2026

5  out of  5
rating by Vince Allen
"I dealt with Mrs Erica and she was amazing ! She helped me get everything I wanted on my policy . Had the pleasure to speak to Alex very nice guy . Welcomed my family to theirs and made us feel welcomed . I highly suggest going to see Mr Alex or Mrs Erica wort the call . Thanks yall for everything"
We responded:
"Vince, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Profile photo of Anthony Roman

Anthony Roman

July 23, 2026

5  out of  5
rating by Anthony Roman
"Fuller was very knowledgeable and did a great job on my insurance thanks"
We responded:
"Thank you so much for the 5 stars, Anthony! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of William Pettis

William Pettis

July 15, 2026

5  out of  5
rating by William Pettis
"Ask for Fuller when I say he went all the way … he didn’t stop til he got my family the best deal …… if I could do it alll again I’ll still choose Fuller thanks fuller for helping me and my family ‼️"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "