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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Billy Goodman

February 18, 2026

5  out of  5
rating by Billy Goodman
"These folks are the easiest to work with. I dealt with Fuller and we handled everything over the phone. Highly recommend for your insurance needs."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Alex Thigpin’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Byron ."
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Kevondria Bonds

February 17, 2026

5  out of  5
rating by Kevondria Bonds
"Mr. Austin is the absolute BEST‼️ He went over and beyond to help insure me within my budget. I really appreciated the time he spent answering my questions."
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Evan Strawhorn

February 17, 2026

5  out of  5
rating by Evan Strawhorn
"Austin was very helpful and explained everything clearly. Any questions had were answered and then some , the process was very easy and straight forward. i’d recommend them to anyone!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Larry

February 9, 2026

5  out of  5
rating by Larry
"Super nice and very knowledgeable about my policy."
We responded:
"Thank you for the fantastic review, Larry! We are always here to help with your insurance needs here in Byron . "
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Mae

February 6, 2026

5  out of  5
rating by Mae
"My experience was fantastic and easy. My rate was given to me pretty quickly as well!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Aidelyz Hopkins

January 28, 2026

5  out of  5
rating by Aidelyz Hopkins
"Austin is the best!"
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Tabatheia Head

January 16, 2026

5  out of  5
rating by Tabatheia Head
"Very professional and awesome service. Mr. Fuller is very knowledgeable and kind hearted 🫶🏼"
We responded:
"I am happy to hear Fuller provided a great experience to you! Thank you! "
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Lizzy Lewis

January 14, 2026

5  out of  5
rating by Lizzy Lewis
"Absolutely the best. Austin is a ROCK STAR. He helped my daughter get insurance on her car, but he actually was passed closing time, and he helped her all the way through. I had other agents on other teams tell me they wouldn't help me, and they held my policy. So im so greatful for Austin, and this team."
We responded:
"Austin does a great job for our Agency and we appreciate the review! Thank you!"
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yvonne madison

January 2, 2026

5  out of  5
rating by yvonne madison
"Mr. Fuller was great and went above and beyond to make sure I had affordable insurance on my vehicles."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service!"
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Guadalupe Carlos

December 17, 2025

5  out of  5
rating by Guadalupe Carlos
"Austin was an amazing agent and very helpful. With Austin’s knowledge and guidance I feel extremely comfortable with the insurance plan that State Farm has provided. I am very pleased with the professionalism displayed by Austin while still making me feel at home in his office."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. "
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Jared McAfee

December 12, 2025

5  out of  5
rating by Jared McAfee
"Quick, easy, and easy to understand service. Along with Kind, personable people. This is the choice for me!"
We responded:
"Thank you for the review! "
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Terry Taylor

December 12, 2025

5  out of  5
rating by Terry Taylor
"The experience I have received has been very friendly great. It’s very easy to talk to the agent I have with State Farm! Would recommend this Insurance company!"
We responded:
"Thank you for the feedback! "
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Reilley Russell

December 10, 2025

5  out of  5
rating by Reilley Russell
"Was a pleasure to work with! Very helpful, knowledgeable, and friendly! Would recommend to anyone looking to establish with State Farm!"
We responded:
"Thank you for the review! It is our pleasure to work with you. "
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Annette Hurt

November 19, 2025

5  out of  5
rating by Annette Hurt
"Fuller was amazing! Great customer service he was excellent"
We responded:
"Thank you for the review! "
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TaBear Taylor

November 10, 2025

5  out of  5
rating by TaBear Taylor
"Fuller did a great job explaining my coverage and options"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Michele Mincey

October 16, 2025

5  out of  5
rating by Michele Mincey
"Great experience with State Farm today. Matt Davis was wonderful,he gave me a great quote for home owners and auto insurance. I was glad to make the switch. Thank you Matt I hope they appreciate you."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ashley Glassman

October 10, 2025

5  out of  5
rating by Ashley Glassman
"Worth reaching out if you’re curious about switching insurance companies just based off the customer service alone. Matthew was great to work with, helped me switch to State Farm and got me a lower rate with better coverage for my car, life, and renters insurance. He made everything super easy and was helpful through the process by carefully answering all of my questions. Highly recommend if you’re thinking about switching."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Bri'Ana McClendon

October 3, 2025

5  out of  5
rating by Bri'Ana McClendon
"Hands down, one of the smoothest transactions ever! Alex was extremely kind, knowledgeable and personable. He took all of the stress out of my situation and got me the coverage I needed."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Crystal Lewis

October 2, 2025

5  out of  5
rating by Crystal Lewis
"Switching my car insurance to State Farm was very easy as they offered me more benefits and discounts than my previous insurance company. Mr. Fuller went above and beyond professionalism as an agent to take care of me after hours. I had a very pleasant experience obtaining my new policy with Mr. Fuller as he was very knowledgeable and very professional and polite. I would recommend State Farm insurance as I am now saving over $500 a month by switching to State Farm."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brenden Collins

September 19, 2025

5  out of  5
rating by Brenden Collins
"So far, 10/10 service. Austin is excellent and extremely easy to work with! Very knowledgeable, very professional, very personable, and helped me save huge (along with giving me good insight for potential additional savings) coming from my policy with USAA. I would gladly recommend this agency for anyone in the local area, you will not be disappointed!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jonathan Williams

September 11, 2025

5  out of  5
rating by Jonathan Williams
"Fuller has been super attentive and helpful with handling our insurance needs, definitely recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Daniel Vergara

September 5, 2025

5  out of  5
rating by Daniel Vergara
"I had an excellent experience working with Austin Stone. He was very helpful, professional, and patient. He took the time to walk me through all the different policy options, ensuring I fully understood the coverage I was getting. His communication was prompt and clear, and he was able to secure a comprehensive plan that fit my budget. I would recommend him to anyone seeking a reliable insurance agent."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Janena Merion

September 4, 2025

5  out of  5
rating by Janena Merion
"I had an excellent experience working with Fuller at State Farm! His customer service is outstanding; he took the time to answer all of my questions thoroughly and made sure I understood all of my options. Fuller is knowledgeable, patient, and genuinely cares about helping his clients. He made the entire process smooth and stress-free. I truly appreciate his professionalism and dedication, and I highly recommend him to anyone looking for an insurance agent who goes above and beyond!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jeremy

August 23, 2025

5  out of  5
rating by Jeremy
"State Farm helped me meet all my needs for Auto, Home, and Life Insurance!"
We responded:
"Thanks for the positive review, Jeremy! Our team strives ourselves on high quality customer service and making sure our customers are as comfortable as possible while on their insurance journey. We are pleased to see we were able to meet your needs!"
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Trent Smythe

August 21, 2025

5  out of  5
rating by Trent Smythe
"My agent Fuller did a great job with not only helping me save on my insurance but we also are setting up a life insurance plan for my family which is much easier than I thought it would be. Would recommend working with him and this State Farm office to anybody!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"